ABOUT EP

Entertainment Partners is a 100% employee-owned company and we really enjoy working together as a team and serving our clients. From the time you are first contacted by your new hire buddy, through the many celebrations we hold throughout the year, you will experience a very special sense of community.

We are seeking team members who are willing to demonstrate ongoing commitment to our clients and to each other. We offer a competitive compensation package, comprehensive benefits including multiple options for medical/dental/vision health benefits, Employee Stock Ownership Plan (ESOP), 401(k), and a fun and supportive environment.

Entertainment Partners is an equal opportunity employer. Employment with us is contingent upon successful completion of pre-employment background check.

How to Apply
You may apply for a position in one of two ways:

• If the button is available, click on it for the specific job and apply through Recruit Wizard. Fill in the information as requested and use the navigational buttons to continue and complete your application.
• If the Apply button is unavailable, click the button to send your resume and salary requirements as attachments (Word® .doc or .pdf preferred) to jobs@entertainmentpartners.com. Include the specific job code in the Subject line.

Current Positions Available
Last Updated: September 1, 2010

• Accounting - Employee Services Team Leader
• IT - System Administrator - Citrix
• IT - System Administrator - Linux/Unix
• Legal - Paralegal
• Product Support - Product Support Representative
• Residuals - Account Manager
• Residuals - Account Manager Associate
• Residuals - Business Analyst Staff
• Residuals - Business Solutions Analyst
• Residuals - Processing Data Coordinator
• Residuals - Quality Assurance Analyst
• Residuals - Systems Quality Assurance

Burbank - AC2010-09 - Employee Services Team Leader
This position is responsible for overseeing functions related to employee's payroll deductions and information including but not limited to child/spousal support, court ordered debts, children's trust, State and Federal tax liens, DMV, tuition, and other miscellaneous non-statutory deductions.

• Oversee the operation of the Employee Services Deduction Group.
• Train and update the Employee Services Deduction Group on company policies and procedures.
• Assist the team with problem resolution and analysis.
• Coordinate daily remittance of credit union deductions.
• Process daily credit union payments.
• Answer heavy phones.
• Setup and termination of deductions according to statutory guidelines.
• Analyze payments to insure accuracy for terminated deductions and over withholdings.
• Process deduction payments.
• Provide proof of employment to State and Federal agencies.
• Provide proof of payment to employee and/or agency inquires.
• Maintain files.
• Provide backup to Treasury team for bank deposits.

• High School Diploma.
• 3-4 years payroll and deductions experience.
• Supervisory experience preferred.
• Knowledge of Federal and State garnishment (tax liens, support, etc.) guidelines.
• Microsoft® Office (Word, Excel, and Outlook).
• Must be able to lift 30 lbs.
• Analytical skills.
• Ability to multi-task.
• Handle high volume of of telephone calls.

Burbank - IT2010-09 - IT - Citrix System Administrator

• Take the lead role in the planning, design, and operation of EP’s Citrix environment.
• Develop and maintain Citrix-related standards, policies and procedures.
• Monitor system performance and capacity, and provide periodic system status reports to department management.
• Lead and coordinate small- to medium-scale projects.
• In coordination with the EP IT Security team, conduct periodic security reviews of all remote access systems and portals.
• Plan, design, implement, and continuously improve disaster recovery procedures for Citrix systems.
• Document new systems, processes and procedures.
• Perform Tier-2 support functions for remote access issues.
• Work with Product Support on all upgrades, changes, and troubleshooting efforts.
• Participate in Citrix On-Call rotation.
• Communicate with vendors as may be required for installation, configuration, technical support, and purchasing issues.
• Conduct ongoing Citrix technology assessments, research new Citrix-related products and features, and develop cost-effective recommendations and plans for optimizing the Citrix environment.
• Keep abreast of emerging remote access and mobile computing technologies, and make appropriate recommendations regarding their implementation.

• Bachelor’s degree in Information Systems, Computer Science, or related discipline desired, or equivalent work experience and technical training.
• A minimum 5 years of demonstrated work experience.
• A solid understanding of Windows Server based operating system.
• Minimum 2 years Windows Terminal Server/Citrix Administration experience ( PS 4 or XenApp 5 or later) in an Active Directory environment.
• Solid experience in building, configuring, and administering Citrix XenApp, Citrix Access Gateway Appliances, Citrix Netscalers, Citrix Web Interface.
• Experience installing and configuring MS SQL 2000 or later.
• A thorough understanding of Active Directory, Terminal Server, DHCP, DNS, WINS, Group Policies.
• Experience using relational databases and implementing database administration principles.
• Familiarity with ITIL Standards and their practical implementation and use.
• Ability to absorb, understand and communicate written and verbal information and ideas, and to deliver them in a concise manner that is easily understood by others.
• Proven ability to apply critical thinking to identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Experience with security principles, data privacy practices and laws, and the ability to assist in implementation.
• Experience with volume management tools.
• Experience with printing systems and printing subsystems.
• Strong knowledge of local area network administration.
• Hands-on software and hardware troubleshooting experience.
• Ability to automate common administration tasks.
• Ability to program in VBScript and/or Powershell.
• Strong customer service orientation.
• Effective interpersonal and relationship-building skills.
• Be able to provide the necessary transportation in order to arrive at work promptly and complete each day’s work based on the reflected times of operation. Regular attendance, promptness, reliability, and dependability are of extreme importance in this position.
• Understanding of the organization’s goals and objectives.
• Analytical and problem-solving abilities, with keen attention to detail.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Maintain a positive demeanor and strongly support co-workers as well as a team.

Burbank - IT2010-11 - IT - System Administrator - Linux/Unix

• Manage the implementation and support of JBoss across multiple applications.
• Serve as a liaison between Operations, Infrastructure and Software Development regarding the implementation and maintenance of the environments, monitors log files, performance issues, and the production environment for mission critical systems.
• This person will gain understanding of the functionality of the business area applications and assist in tailoring the environment to meet the users' needs.
• This position may also serve as a member of the project team, participating in and validating technology decisions.
• Deploy, manage, monitor, and maintain JBoss Enterprise Middleware (this is not a development role), and provide 2nd and 3rd level escalation and on-call support.

• JBoss Application Server Administration.
• JBoss Application Server load balancing and clustering.
• Linux/Unix Administration.
• Server monitoring.
• Moderate scripting skills: Any of Java/Jscript, XML, PERL, shell, etc.
• Experience designing logical and physical application and data flow diagrams.
• Tomcat.
• Apache.
• J2ee.
• Message Queuing.
• Understanding of Service Oriented Architecture.
• Solid troubleshooting skills are a must.

Burbank - LE2010-04 - Legal - Paralegal

• Provide assistance to Director and General Counsel on corporate matters.
• Maintain corporate and legal company records.
• Coordinate intellectual property matters for the company.
• Assist with the preparation of legal contracts and other documents.
• Assist with the filing and maintenance of various LLC entities.
• Act as liaison with CSC and monitor corporate calendar.
• Legal research and administrative support.

• Bachelor’s Degree required and Paralegal Certification preferred.
• 5-7 years of Corporate Paralegal experience.
• Advanced proficiency in Microsoft® Office (Word, Excel, Outlook, and PowerPoint).
• Excellent written and oral communication skills.
• Attention to detail, ability to multi-task, and provider of excellent service.

Burbank - CS2010-05 - Product Suport - Product Support Representative

• Provide first-line product support for our products within the respective phone and CRM queues.
• Demonstrate a high level of professionalism always showing respect for the client.
• Perform short-term data analysis utilizing system knowledge, CRM, knowledge base articles, reports, and other system generated output.
• Moderate use of Wdbedit.
• Record all client interaction in CRM with quality detail.

• Prior experience in a technical call center environment.
• Managing client expectations successfully is critical.
• Minimum of 3 years production accounting knowledge is a plus.
• Must possess excellent oral and written communication skills.
• Proficiency with all aspects of Microsoft® Office (Word, Excel, Outlook).
• Proficiency with PC and Mac.
• Ability to work both independently & in a team environment.

Burbank - RS2010-09 - Residuals - Account Manager

• Provide personalized client service.
• Monitor and anticipate client needs.
• Prepare and process residual payments for television, theatrical and new media productions, and distribution markets.

• 2-3 years experience in contract administration.
• 2-3 years customer service background (entertainment industry preferred).
• 2+ years residuals experience or equivalent industry/job experience.
• Typing 40 wpm.
• 10-key by touch.
• Good math aptitude.
• Microsoft® Office (Word, Excel, and Outlook).

Burbank - RS2010-12 - Residuals - Account Manager Associate

• Assist with servicing all residual accounts, including routine email responses and confirmations to clients, scanning invoices, printing client documents, backup telephone calls from clients, screen and route incoming client requests, export reports, and general clerical support.
• Maintain client profiles.
• Prepare and process manual billings.
• Assist team with coordination of marketing mailings and client surveys.

• Experience in contract administration.
• 2-3 years accounting/payroll (entertainment industry preferred).
• 2-4 years residuals experience or equivalent industry/job experience.
• Typing 40 wpm.
• 10-key by touch.
• Microsoft® Office (Word, Excel, and Outlook).
• Ability to lift up to 25 lbs.

Burbank - RS2010-20 - Residuals - Business Analyst Staff

• Analyzing, preparing and processing residual set ups and payments for television, theatrical, and new media products and distribution markets.

• 2-3 years residuals experience or equivalent industry/job experience.
• 2-3 years accounting/payroll background (entertainment industry preferred).
• 2-3 years experience in contract administration.
• Calculate, understand, and apply Guild rules.
• Mathematics - high level knowledge of arithmetic and its applications.
• Microsoft® Office (Word, Excel, and Outlook).
• Ability to lift up to 40 lbs.
• Available to work overtime when needed.

Burbank - RS2010-14 - Residuals - Business Solutions Analyst

• Support, promote and execute policies by department executive.
• Serve as liaison to Software Development department, including creation and maintenance of change requests and project reports, gather and document specs, monitor and track programs and program testing.
• Create and maintain residual systems tools and reference materials such as tables, logs and Commercial Talent system.
• Produce and distribute reports.
• Serve as Help Desk liaison and initiate, monitor, and track Help Desk tickets.
• Serve as SAS 70 representative for Residuals department.

• Bachelor's Degree or industry/job experience equivalent.
• 5+ years of Residual experience or equivalent industry/job experience.
• 2-3 years accounting/payroll background (entertainment industry preferred).
• 1-3 years experience computer programming (Visual Basic preferred).
• Mathematics - knowledge of arithmetic and its applications.
• Microsoft® Office (Word, Excel, and Outlook).
• Troubleshooting - determine causes of computer application operating errors and decide what to do.

Burbank - RS2010-23 - Residuals - Processing Data Coordinator

• Maintain proficiency, accuracy and knowledge of data entry and review of residuals, commercial talent and DGA Pay TV payments to produce reliable, timely documents for payroll processing.
• Data entry and review of residuals set ups.
• Maintain knowledge of internal procedures and processes and residual computer system programs.
• Assist with handling or directing incoming employee and union communications and processing payroll adjustments.
• Support, promote, and execute policies developed by department Executive; and contribute, support, and promote unity, cooperation and harmony within the department to achieve common goals.

• High School Diploma or equivalent.
• Familiar with accounting practices (entertainment industry preferred).
• Clerical ability with emphasis on data entry and file maintenance.
• Typing 40 wpm.
• 10-key by touch.
• Mathematics - knowledge of arithmetic and its applications.
• Microsoft® Office (Word, Excel, and Outlook).
• Must be able to lift 40 lbs.

Burbank - RS2010-07 - Residuals - Quality Assurance Analyst

• Verify show setups and payments for TV, theatrical and new media productions, distribution markets, and commercials.
• Interpretation and application of guild agreements.

• Accounting/payroll experience (entertainment industry preferred).
• Typing 40 wpm.
• 10-key by touch.
• Good math aptitude.
• Microsoft® Office (Word, Excel, and Outlook).
• Must be able to lift 40 lbs.

Burbank - RS2010-06 Residuals - Systems Quality Assurance

• Testing all aspects of system software as it relates to the Residuals Department, related to verification of show setups and payments.

• Accounting/payroll experience (entertainment industry preferred).
• Bachelor's degree or industry/job experience equivalent.
• 5+ years experience in contract administration (union and union employment contracts preferred).
• 5+ years residuals experience or equivalent industry/job experience.
• Microsoft® Office (Word, Excel, and Outlook).
• Good math aptitude.